Most delays have an innocent cause, like a slow bank. Start by messaging your trade partner in the order. If that doesn't help, disputes exist for this exact situation.
When to open one
- You paid and the seller won't release after the time limit.
- The money that arrived is short, or came from a different name.
- The other side has stopped responding.
What to submit
A full bank statement or a recording of your banking app beats a screenshot. Show the date, amount, sender and receiver. Don't cancel an order you've already paid for, because this can return the crypto to the seller.
